WE ARE HERE TO HELP
Filing a claim can seem like a challenging time but our experienced claims team is here to help you along every step of the way, ensuring your claims experience is as simple and convenient as possible.
WAYS TO FILE A CLAIM
To make filing a claim quick and convenient, FICO provides you with 3 options to file your claim:
Access our claims service by calling us at: +256414342863, +256414233750 or Email us at: firstname.lastname@example.org
You can also start your claim using the FICO website by downloading a Claim Form at the bottom
and submitting by email or in person at one of our branches
Report your claim by contacting your agent.
Once you submit your claim, a First Insurance Company claims representative will contact you as soon as possible to verify information, ask questions, explain coverage, and process the claim.
WHAT TO EXPECT DURING THE CLAIMS PROCESS
Knowing what to expect when you file a claim can help make the process easier to navigate. Although different types of claims are handled a little differently, the following basic steps in the sidebar
will help you understand the ins and outs of the claims process and what you can expect.”
DOWNLOAD CLAIM FORMS